Level 1 Verification

Required for Instant Buy/Sell and withdrawals (up to a total of R5000).

• Personal details and address.
• No additional documents required.

Level 2 Verification

To use OTC services; withdraw up to R150 k per day.

• Employment and marital details.
• Additional documents required:

• Colour copy of Identity document (RSA ID or international passport).
• Selfie with identity document.
• Proof of address

• Utility bills and Wi-Fi statements are to be requested as first choice documents. Alternatively the client may provide a lease agreement that is still valid or a bank statement that has the bank's stamp on it.

Level 3 Verification

Required for arbitrage and Earn account.

• Source of funds documents (Source of funds is required to determine the origin of the funds that will be utilised.)

• 3 most recent months bank statements where the client intends to fund their account or salary statements from their employer. Should the funds come from another source (e.g., investments, spousal donations and  home loans), sufficient proof thereof must be provided.