Legal Documentation | product-terms

FiveWest Earn

Last updated: 2025-10-07

General

These Product Terms for the FiveWest Earn Service shall be supplemental to and is read together with the Terms of Service and Additional Documents. The Product Terms, Terms of Service and Additional Documents constitute a legally binding agreement between you and FiveWest.
This version of the Product Terms for the FiveWest Earn Service shall replace and supersede any previous agreements between us with respect to the FiveWest Earn Service that may have been accepted, or otherwise made available on, the Site or Portal. By utilising the FiveWest Earn Service, you agree that you have read, understood and accepted the Product Terms and agree to be bound and act in accordance with them.
FiveWest may amend these Terms from time to time without providing any prior notice. Therefore, it is your responsibility to ensure that you regularly check the Site or Portal to determine if the Terms have been updated.
FiveWest will do their best to notify you of any changes to the Terms that will materially affect your rights and obligations, however we cannot provide such guarantee.
The continued use of the FiveWest Earn Service after any amendment to the Terms constitutes your acceptance of such Terms as modified by such amendment. If you do not accept the Terms or any amendment thereof, you must immediately stop using the FiveWest Earn Service and notify FiveWest accordingly.

The Service

The FiveWest Earn Service allows you to earn a yield on USD-denominated stablecoins currently USDC and USDT as well as Bitcoin (BTC) (collectively, the “Supported Crypto Assets”) in a wallet designated for this purpose. FiveWest may amend the Supported Crypto Assets at its sole discretion.
FiveWest Earn is an opt-in service. By utilising FiveWest Earn you consent and agree that the Supported Crypto Assets deposited by you into the Earn Account will be utilised in FiveWest’s business operations to provide liquidity for its OTC desk, assisting with trades/and or settlement.
You will earn an annual percentage yield (APY), calculated on a simple interest basis.
The yield rate is determined by prevailing market conditions, will be communicated upfront, and is published on the FiveWest Portal or Information Centre.
As there is no fixed term, the yield rate may change while your Supported Crypto Assets remain in the Earn Account.
You may participate in the FiveWest Earn Service either by:

Depositing ZAR (Rands) into your FiveWest Wallet and using the Request for Quote Service to convert into a Supported Crypto Asset; or
Transferring Supported Crypto Assets directly into the FiveWest Earn Wallet.

The total Supported Crypto Assets transferred into the Earn Wallet constitute your Principal Amount.
The minimum Principal Amount is USD 500 (or equivalent in the Supported Crypto Assets).
You may withdraw accrued yield at any time via the “claim yield” facility on the FiveWest Portal.
If you request withdrawal of the Principal Amount (including the yield earned), FiveWest will process the withdrawal within fourteen (14) business days of receipt of the request (the “Locked-in Period”), or sooner if reasonably possible.
Yield will cease accruing from the date your withdrawal request is received.
After the Locked-in Period, the Principal Amount and accrued yield will be transferred into your FiveWest Wallet.
FiveWest reserves the right, at its sole discretion, to refuse access to the Earn Service.

Risk Warning

It is imperative that you review the Risk Warnings as contained on FiveWest’s website, which may be updated and amended from time to time.
Volatility and Market Risk: Cryptocurrency markets are known for their extreme volatility. Prices of cryptocurrencies can experience significant changes within short periods. Market risks are inherent and sudden price movements can result from various factors including regulatory change, technological developments, market sentiment and macroeconomic events.
Regulatory and Legal Risks: The regulatory landscape for cryptocurrencies is subject to change. Regulatory interventions such as bans, restrictions or increased scrutiny could impact the availability, trading and value of cryptocurrencies. There may also be additional amendments to the applicable laws which may impact the provision of the Services.
Technology and Security Risks: Cryptocurrencies rely on blockchain technology, which is susceptible to technological vulnerabilities, hacking, cybersecurity threats.
FiveWest’s Technological Security: FiveWest is committed to maintaining security and has implemented industry standard protection when providing you with the Instant Buy/Sell Service.
Past performance is not indicative of future results. Historical performance of trading strategies should not be considered a guarantee of future results.The cryptocurrency market’s behaviour may not accurately predict its future performance.
It is essential to assess your own financial situation and risk tolerance before participating in the FiveWest Earn Service. Only invest what you can afford to lose without affecting your financial well-being.

Limitation of Liability and Risk Warning

You are aware of and assume the risks in utilising the FiveWest Earn Service.
The FiveWest Earn Services is not a traditional interest or savings account and is not covered by insurance.
You acknowledge and agree that the FiveWest Earn Service must not be used in any manner that is abusive, fraudulent, manipulative, or inconsistent with its intended purpose. FiveWest reserves the right to take any action it deems appropriate, including refusing, suspending, or terminating access to the Service, where it reasonably believes the Service is being misused.
You acknowledge that you cannot abuse the FiveWest Earn Service by repeatedly withdrawing and depositing the Supported Crypto Asset in order to create compound interest.
In no event shall FiveWest, its operating entities, or any of their respective affiliates, directors, members, employees, or agents be liable to you for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages, including without limitation loss of profit, revenue, business, opportunity, goodwill, or data, whether in contract, delict (tort), or otherwise, arising out of or in any way connected with:

your use of, inability to use, or the unavailability of the FiveWest Earn Service and/or your FiveWest Account;
a breach of the Terms of Use, these Product Terms or the Additional Documents applicable;
a breach of the applicable law of South Africa;
any reliance upon information provided by you to FiveWest;
FiveWest shall not be liable for any mistakes, omissions, interruptions, communication failures, or any action or inaction beyond FiveWest’s reasonable control, provided that FiveWest has taken reasonable steps to mitigate or prevent any resulting losses or damages.
any act, omission, default, or failure (including, without limitation, insolvency, liquidation, business rescue, curatorship, or any analogous process) of the Ceffu Platform or any other third-party service provider engaged to provide custody, operational, or technical services in connection with the FiveWest Earn Service.

By utilising the FiveWest Earn Service, you agree to indemnify and hold harmless FiveWest, its operating entities, and all related affiliates (including their respective directors, members, employees, and agents), to the maximum extent permitted by law, from and against any loss, liability, action, cost, claim, damages, proceedings, or expense that you may suffer, directly or indirectly, in connection with or arising from your use of the Earn Service.
Nothing in this limitation of liability shall exclude or limit FiveWest’s liability in the event that FiveWest has acted with gross negligence, fraud, wilful misconduct, or without due care.